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It’s
estimated that people screen out or change the intended
purpose of what they hear in over 70% of all
communications. The biggest factor contributing to such
miscommunications is our listening approach. Behavioral
research shows that people listen with a preferred
listening approach. The Personal Listening
Profile® helps people see that their
preferred listening approach may not be appropriate to
every situation. They learn when and how to adopt
another listening approach for more successful
communication. It outlines three primary factors to
consider in choosing the listening approach appropriate to
the situation: Purpose, Motivation, and Behavioral
Indicators.
Personal
Listening Profile®
The
Personal Listening Profile® helps people in
your organization:
- discover their
natural approach to listening
- capitalize on their
listening strengths
- learn how different
listening approaches impact listening effectiveness
- improve their ability
to understand the purpose of different communications
- use listening
approaches appropriate to the situation
- overcome listening
barriers and reduce conflict
- enhance individual
and team performance
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